Warranty Information.
Use the warranty shown on the exact phone listing you are buying.
Warranty differs by listing
Denz does not assume one warranty term for every phone. Where a product listing contains a warranty term, that is the warranty information to confirm for that phone. If the listing says “Confirm with Denz” or does not show a warranty, ask Denz before payment.
Pre-Owned and Cheaper Options
Battery health, cosmetic condition, repaired parts, network restrictions and other known unit-specific conditions should be reviewed before ordering. A disclosed condition forms part of the description of that specific phone.
Faults and consumer rights
A store warranty does not remove rights that apply under South African consumer law. If a phone develops a fault, contact Denz with your order or proof of purchase and a clear description of the problem.
Get written confirmation
If any warranty wording is unclear, get written confirmation from Denz before paying so the warranty attached to your order is clear.
