Terms & Conditions.
These terms explain how orders, prices, collection, delivery, lay-by and customer support work when you shop with Denz iPhones. Last updated: 1 October 2026.
1. Store and contact details
Trading name: Denz iPhones
Website: denziphone.com
Physical address: 449 Letsogo, Meadowlands West Zone 8, Meadowlands West, 1852
WhatsApp / phone: 082 931 9390
Email: mamafha30@gmail.com
Denz iPhones currently publishes the verified trading and contact details shown above. Formal legal-entity, registration and office-bearer details are not yet published on this website. Customers who need those details before transacting should request them directly from Denz.
2. Products, prices and stock
Product pages show the information available for each listed phone, including model, storage, condition, battery health, network restrictions, photos or videos, and price where supplied. Pre-Owned and Cheaper Options devices may have unit-specific marks, battery health or network conditions. Customers should review those details before ordering.
Prices are shown in South African rand (ZAR). Stock can sell out before an order is confirmed, so Denz confirms availability before payment.
3. Ordering and payment
Customers can use the secure Paystack checkout or continue ordering through WhatsApp. For Paystack orders, the website sends the verified order total to Denz’s server-side checkout function and redirects the customer to Paystack’s hosted payment page. Denz does not mark an order as paid from the browser or payment-return page; payment status is confirmed securely from Paystack before fulfilment.
See the Payment Policy for the full checkout process.
4. Collection and delivery
Collection is available by arrangement. Delivery is charged at a flat R100 through the current checkout. The expected dispatch or delivery timing is confirmed with the customer before payment, based on destination and stock availability. If Denz cannot supply an ordered item, the customer will be informed and any payment already made must be handled in accordance with applicable South African consumer law.
5. Lay-by
Selected phones may be available on lay-by for up to four months. The exact phone, total price, payment schedule and completion arrangement should be confirmed with Denz before the lay-by starts.
6. Warranty and consumer rights
Warranty information is shown per phone where it has been supplied. If a listing says “Confirm with Denz”, confirm the exact warranty before paying. Any store warranty is additional to rights that customers may have under South African law and does not remove statutory rights relating to defective or unsafe goods. See Warranty Information.
7. Returns, refunds and privacy
Our return rules are set out on the Returns & Refunds page. How customer information is handled is explained on the Privacy / POPIA page.
8. Contact before payment
If any product detail, delivery term, condition note, warranty term or price is unclear, contact Denz before paying. Written confirmation on WhatsApp or email forms part of the order record.