Privacy Policy / POPIA.

1. Information you provide

The checkout can ask for your full name, phone number, WhatsApp number, email address, delivery or collection choice, delivery address and order notes. You may also send information directly to Denz through WhatsApp or email.

2. How the current checkout works

The current checkout prepares an order message in your browser and opens WhatsApp so you can send it to Denz. The website does not currently collect card numbers, CVV codes or online-banking passwords.

3. Browser storage

The website uses browser local storage for functions such as keeping your cart and remembering your light or dark theme. This information stays in the browser unless you clear it or your browser removes it.

4. Why information is used

Customer information is used to identify the order, communicate about stock, arrange collection or delivery, provide support, resolve order issues and meet applicable legal or record-keeping requirements.

5. Services used by the website

The site uses third-party services for functions such as website hosting, inventory/admin infrastructure, Google Maps and WhatsApp communication. Those providers may process technical or communication data under their own privacy terms when you use their services.

6. Sharing and selling information

Denz should only share personal information where needed to fulfil an order, provide delivery or support, use a service provider, comply with law, or protect legitimate rights. Customer personal information is not intended to be sold as a product.

7. Your POPIA rights

Subject to applicable law, you may ask what personal information Denz holds about you, request correction of inaccurate information, object to certain processing, or request deletion where Denz is not legally required to keep the information.

8. Contact about privacy

For privacy requests, contact Denz at mamafha30@gmail.com or WhatsApp 082 931 9390. Physical address: 449 Letsogo, Meadowlands West Zone 8, Meadowlands West, 1852.

Customer accounts, reviews and Paystack

If you create an account, Denz can store your profile details, saved address, wishlist, order history, reviews and in-site notifications so those features work. Reviews may display your chosen customer display name, rating, review text, date and a Verified Purchase label when the purchase can be matched to a paid order.

For secure online payment, the website creates the order and amount on the server and sends the checkout to Paystack. Card details are entered on Paystack’s hosted payment page and are not stored in the Denz website database. Denz keeps payment status, order references and provider identifiers needed to reconcile the order.